Here you will read how to safely use online travel ads.
Yes. All details that you provide when making an online payment are sent using an encrypted SSL connection. This way they are protected against unauthorised persons.
Yes. Your payment details are confidential. It is impossible for other persons to access them. otoWakacje.com is obliged to use the data that was collected, processed and saved only for the purpose of performing the contract.
Never reply to e-mail messages claiming that you will lose access to your account if you do not disclose your password. Do not click on links that will supposedly help you restore access to your account.
The e-mail that have you received had been sent by an impersonator that wants to take over your account on the platform. Our team will never ask you to reveal your account password. If you receive such e-mail, let us know using the contact form.
All the travel ads constitute the offer of our Users. We do our best to ensure that they are correctly described, however, we are not responsible for their reliability.
If you have any doubts concerning any ad, contact us. In the case of offers published by travel agencies, you can check whether they are members of the Polish Chamber of Tourism.
Information about regions that are particularly dangerous for travelers is published on the website of the Ministry of Foreign Affairs. We encourage you to browse through the website, especially if you are planning to travel to countries that are not popular tourist destinations. The site also contains information about current hindrances connected with political situation and natural disasters.
How to check whether the carrier the services of which I am to use meets the security standards?
The list of carriers with a ban on supporting connections in the EU imposed by the European Commission can be found here. If an airline is not on this list, you can safely benefit from its services.
The list of carriers with a ban on supporting connections in the EU imposed by the European Commission can be found here. If an airline is not on this list, you can safely benefit from its services.
• Use genuine software – and remember about updates! Software companies release updates for their programs that prevent viruses, spyware and malicious software from gaining access to your computer.
• Install antivirus software (e.g. Avast!, AnitiVir, AVG Anti-Virus, Norton AntiVirus, ESET NOD32 Antivirus), a spyware removal program (e.g. Ad Aware, Spybot Search & Destroy, Windows Defender) and a firewall (e.g. ZoneAlarm, Jetico Personal Firewall) – update them, scan your computer using them regularly, set the scanner to check e-mails.
• Do not open attachments to messages that you did not expect.
• Do not click on links that offer great fun (often sent using popular instant messengers), if you received them from an unknown sender.
• Try to carry out transactions from the computers you know, avoid using your passwords and data e.g. in Internet cafes, at school. If you have to use such computer, set the browser so that it does not remember your passwords. See how to remove passwords from your browser
• Create a strong password which will properly secure your account/profile – a password consisting of a combination of letters and digits, which is not a popular word. Do not use one password for all accounts (e-mail, bank account, account on otoWakacje.com, Allegro.pl, etc.).
• Do not save and do not disclose your account password. Do not reply to e-mails where supposedly the otoWakacje.com or Allegro.pl teams or staff of an online shop (or a bank) ask you to disclose your account password.
• Remember to log out from the site.